Visit the Sprout Support Portal for instructional videos on all the Sprout features, including tracking activities, syncing a device, posting a photo and more.
How do I register online?
Visit the Sprout website and follow the prompts:
Employees, enter your Access ID and password. Your Access ID can be found on your Sun Life health ID card and:
For DCS employees, your Access ID is your Workday ID.
Spouses, enter your spouse’s Access ID as noted above and add an ‘s’ to the end (e.g., “123456s”). For your department, enter “spouse.”
If prompted, enter the program name: aecomwellbeing.
How do I register through the Sprout at Work app
Download the Sprout at Work app. Register using your AECOM email address, Access ID (see previous FAQ) and the program name: aecomwellbeing.
If you are the spouse of an AECOM employee, use your spouse’s Access ID plus an “s” on the end to register. Select ‘spouse’ as your department and use program name: aecomwellbeing.
Can I sync my fitness device to track activities automatically?
Yes. Sprout supports device syncing with Fitbit, Garmin, Strava as well as Apple Health and Google Fit. Connecting your Sprout account with an app or device, will allow you to automatically sync your device activity to Sprout. It’s recommended that you select only one device or app to prevent duplicate tracking in your activity log.
Where are my points tracked?
On the homepage, you will see your total points earned for the quarter (your points will reset back to 0 at the start of every new quarter). There are three levels set at different point thresholds: Bronze level (5000 points), Silver level (15,000 points), Gold Level (25,000 points).
How can I see which badges I’ve earned?
Visit the Me tab and select View all under My Achievements.
How will I receive updates from Sprout?
Occasionally, you will receive emails from Sprout to the email address you registered with. More often, you will receive notifications on the well-being website itself. On the website or the app, you will see a pop-up indicating you have a new notification on the upper right side of the page near your profile picture.
How do I unsubscribe from Sprout emails/notifications?
- Select the Notifications tab from the navigation bar at the bottom.
- Select the three dots in the top right-hand corner.
- Select Settings and adjust your email/notification settings.